Identity and Access Management User's Guide

Update Security Questions

It may become necessary for you to change your chosen Security Challenge Questions. The Identity and Access Control Management System provides the capability to update the security questions as a Self-Service feature.

Select the Play Demo button at left for an annotated demonstration of the process.

Screen shot of Enterprse Portal Home Page

Figure 1. Enterprise Portal Home Page.

1. Open a browser window and Login to the Enterprise Portal.

2. Select the Change Security Questions link as shown in the circle at left.

Screen shot of Security Question Selection page

Figure 2. Security Question Selection Page.

Select the "change" link as shown in the circle at left.

3. The currently selected Questions will have a check mark (√) in the Check Box.

4. To de-select a question, Select its Check Box.

5 To select a different question Select the Check Box adjacent to the desired question..

6. Select the Next button as shown in the circle at left.

Screen shot of Security Question Response Page

Figure 3. Security Question Response Page.

7. For each Question, Select the Response text box then enter your answer; then Select the Confirm text box and re-enter your answer as shown in the circle at left.

Screen shot of Security Question Response Page

Figure 4. Security Question Response Page.

8. Select the Submit button as shown in the circle at left.

Screen shot of Request Confirmation Page

Figure 5. Request Confirmation Page.

9. Select the OK button as shown in the circle at left.

 

Screen shot of Enterprise Portal Home Page

Figure 6. Enterprise Portal Home Page.

10. The Enterprise Portal Home Page appears indicating the process has completed.

Now that you have seen a demonstration of the process and stepped through the pages one at a time, it's time for you to gain some proficiency with the process. Selecting the Play Exercise button at left provides you with an exercise of the process, which you can repeat as needed. Be sure to note any information given that you will need to complete the exercise.

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